Forum Email Notifications Usability - Link to topic url
August 28, 2024 3:24 PM
When a reply has been added to one of my forum posts I get sent an email informing me. Can the email provide a link to the post, currently it just says:
To view the new comment and continue the conversation, go to the following topic: XYZ
and XYZ (the subject line) isn't hyperlinked.
Discussion (3)
PS I got an email to tell me a new comment had been added to this post, when there hasn't been, I've only just created it!
Hi! Sadly the functionality of the forum for now has only allowed us to include the name of the topic, not the link, but we can see if this has been updated.
Also, when you post a topic yourself, you automatically get an email that a new comment has been added, it's just yourself creating it :)
Hope this helps!
Hello @hvaughan-2540, thank you for this suggestion. We just implemented the functionality you requested. The email you received due to my reply should have two links in it.
- The Topic name is now a hyperlink that takes you right to the Topic thread
- There is a paragraph after with the full URL, so people can copy the link and paste it into their browser's address bar to go directly to the Topic:
Thanks again!