Publishing to Review Link
April 27, 2020 12:00 AM
Hi Everyone,
I hope you're all safe and healthy.
I'm trying to publish my course on Review Link, but I'm receiving this message " The connection with the server was reset" and then I cannot upload the course. Do you have any idea how to resolve this?
Thank you,
![ServerConnectionReset.jpg](https://community.elblearning.com/hubfs/CohortiumThreadImages/dedc1cd12a9c6f5b092d8c0054c332da.jpg)
Discussion (7)
Thanks for your answers.
Typically, you can receive the 'connection with the server was reset' message if
- you are publishing a large course
- there is an issue with your network or internet connection.
- there is an issue with the course contents that would be problematic on the server
Since your course is small, I suspect there may be an issue with your network or internet connection.
Or, it could be with the course itself. Is there any way for you to send me a copy of the course? If so, export the course as a Zip or LO package and send me the .zip or .pkg file. My email address is jim.jones@trivantis.com
Thanks Jim. Unfortunately, I'm not allowed to share my training. If you kindly guide me to some of the clues that I can look for, I maybe able to resolve it.
Many thanks,
Hi Therese!
Lets see if I can help. A few questions first:
- How large is this course?
- Have you published this course before without error?
- Can you publish any other courses?
Thanks!
Thank you Jim. Here are my answers:
1- about 32,711 kb
2- Yes, I published it without errors. It was published fine on SCORM and HTML
3- Yes, the ReviewLink worked fine with other courses.
Thanks for any tip.
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No problem.
I would first look at the course name and page names. Remove/replace quotes of any kind.
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Thank you Jim. It is resolved. I found that I had quotes in the title, and when I removed them, it uploaded to ReviewLink.
Many thanks,
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