cmi.exit property set to "resume" - How do I change this?

Hello folks,


I am trying to figure out why the number of attempts counter is not incrementing on my LMS (Inquisiq).


According to the support folks, they are telling me that the 'cmi.exit' property is set to "resume" and that is must be anything but resume in other to record the number of times a learner takes a test.


The problem with this answer is that I am not actively assigning a value to cmi.exit.


I thought that I could solve this problem by unchecking, "The published course will prompt to restore the last viewed location within the LMS." but that did not help.

Can I buy a clue?


Thanks

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