Text to Speech Isnt available
July 18, 2024 3:34 PM
Good Morning,
I've been experiencing issues recently with the text to speech function working. It's something I use regularly yet the past few days I went to use the tool and none of the languages or voices populate. Has anyone else experience this issue? Any advice on how to address this?
Thanks,
Solution
Hello @radillard. We do not have any reported outages and testing the past two days, we see Text to Speech is working fine from the US Lectora server. The article Required Permissions for Lectora Software shows some websites that should be whitelisted for various features to work properly. In particular, Text To Speech requires the following URL to be allowed.
https://s3.us-east-2.amazonaws.com/trivantis-tts
Please check with your IT department to make sure these services are allowed in your environment.
Discussion (1)
Hello @radillard. We do not have any reported outages and testing the past two days, we see Text to Speech is working fine from the US Lectora server. The article Required Permissions for Lectora Software shows some websites that should be whitelisted for various features to work properly. In particular, Text To Speech requires the following URL to be allowed.
https://s3.us-east-2.amazonaws.com/trivantis-tts
Please check with your IT department to make sure these services are allowed in your environment.