Users who change default font size settings

Does anyone know a way to make it so Lectora titles display the correct font size on a user's computer screen? People constantly complain that text is cut off. It's not cut off for me but people seem to change their default font size and then say I designed it wrong. I've tried giving instructions to change this but I still get feedback that text overlaps or is cut off. Anything I can do about this?

Discussion (8)

I don't know whether there's a way to change the user's settings in the browser or OS. If you rendered the textfields as images, it should definitely not be possible to change the font size.

Tim

It looks like it's just text with borders that render incorrectly when converted to an image. But it also doesn't work with links. Is this the only solution to keep browser settings from displaying text incorrectly? It's only a small percentage of users. I don't want a complete overhaul to accommodate them.

Rendering to images was the first thing I could think of. Instead of converting all text boxes to images, maybe adding a vertical scroll to the textfields will even allow the users to increase the font size?

That causes problems in responsive design as I have different font sizes and text box shapes depending on the view. Wouldn't load time be longer as well?

I don't think the responsive design will cause issues with the rendering process. But loading times may be influenced as Lectora will probably create 5 images for each text box, one for each view, even if they were all the same.

Tim

rwalters, is it just text blocks you're concerned about?

Yes, just text boxes. Probably 99% of users do not have a problem. It's just that some older employees have changed their font size at some point and complain that the text is cut off or overlaps photos. I have instructions on how to fix their font settings but they seem to ignore it.

Scrolling text boxes could be a solution if there is no way to override their settings.

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