People claim text is missing or cut-off
September 24, 2013 12:00 AM
I get these complaints from people occasionally, but I cannot duplicate it. It seems to come from text with borders. I always make sure to hit enter after the last sentence to leave plenty of room in case the text needs room for an extra line. I have tried zooming in and viewing in all kinds of ways. Everyone is using Chrome so this isn't just someone with a different browser. I just have no idea what is causing people to occasionally have this problem. My only guess is that they have some add-on or adware ruining the look of anything displayed in the browser. Has anyone else had this issue and have you found a solution?
Discussion (2)
Have you tried checking Convert to Image on one of the fields a client has complained about?
Then get the client to check if the problem has gone.
It may be a font problem.
@GeorgeCooper 56889 wrote:
Have you tried checking Convert to Image on one of the fields a client has complained about?
Then get the client to check if the problem has gone.
It may be a font problem.
It's happening to entire pages apparently. The text just goes off the screen. Checking convert to image on every text box is not going to be a good solution.
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