wmv file converts to f4v file then won't play in LMS

Hello All,

I'm having a problem getting an embedded wmv file to play once the Lectora title is placed on our SumTotal LMS. The video screen and play buttons appear but when I push 'play' I get the error message 'Video not found or access denied: XXXXX_XXXXX_XXXXX.f4v.' In looking into why the file name is f4v, I found that the wmv file converts it once published to SCORM, but I don't know why. For what it's worth, the video plays perfectly when I run the local SCORM package.

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I'm new to Lectora and would so appreciate any help you can offer me. I'm not very tech savvy so feel free to dumb things down for me!

Many thanks,

TEC