Who else is sick of Lectora CRASHES?
May 21, 2007 12:00 AM
ganglion,As Ludo mentioned, hopefully, you have a backup copy. We always recommend that you make backup copies of any important project frequently. Use either the export/zip or the 'save a copy' file menu option or make frequent backups of your title.Additionally, you should always work on your title locally from your hard drive and avoid working directly from a network drive. Many times these problems often stem from working on the network.Please report any bugs or crash issues you have to support@trivantis.com and we will look into it. In order to correct these problems, we need to be able to reproduce the problem on our end. Please include as much information about the problem as you can and provide us with the Lectora title, if possible. We will need to know the exact version of Lectora you were using. Please keep track of what it was you were doing at the time of the crash, what title/page it occurred in, and approximately how long you had been using Lectora for when the crashed occurred.
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