Score not Tracking

@maruth_0010 60003 wrote:

A user tried accessing the course (SCORM) and have taken the test. She got a score of 88%. When I checked her Grader Report on the Moodle LMS, the score was 0. But upon checking in Interactions Report, her course was marked as Passed. Why was her grade of 88% not recorded and the score recorded was 0? I hope someone can help me on this.

Thanks,

Hi,

Depending on the LMS and how it is setup, the LMS will/might expect an LMS_Finish before it can wrap everything up nice and neat. Saba LMS's call this the "rollup". If Saba does not receive LMS_Finish, the final score will be a zero, but if you look down into the nitty gritty in what Saba calls the 'history', the actual score is there.

So how does this happen you might ask. The LMS_Finish is the very last command that is sent and can only be sent once. There might of been a communication issue, network issue, JavaScript issue, computer issue and our most famous user error...

You can probably replicate this by clearing your browser's cache, launching a fresh course, complete and pass your final test, go to at least one more page after your test and then pull the power plug from your computer (or remove battery from your laptop). When you power back up and go to your LMS, your course's status would probably be similar to your learner's.

Let us know your results if you decide to do this.

-kelly

Not sure why but maybe an LMS person might know. Try

• posting this in the Lectora LMS forum
• Google for a solution
• And try an action on the page after the test was graded setting the AICC_Score to the test score.
• Also, be sure you have a page AFTER the test is graded. I.e. do not exit the course when the immediately after the results are shown. Go to a Passed or Faild page. Tell the learner what they need to do next. This also makes sure that the browser had time to send the score to the LMS.

@maruth_0010 60014 wrote:

Hi Kelly,

Thank you for that, may i just ask on how to do and configure LMS_Finish on Lectora?

Thanks

-Ruth

Hi Ruth,

You can't, its inherent to the end of communications for SCORM.

Some LMS will have a system level option that will look for the LMS_Finish before it will do a rollup. I believe Saba calls this a 'relaxed' state,or something to that point. If its in the relaxed state then all the LMS needs is the course to send a score and hopefully the LMS_Commit for it to do the rollup.

-k

@kellykungfu 60007 wrote:

Hi,

Depending on the LMS and how it is setup, the LMS will/might expect an LMS_Finish before it can wrap everything up nice and neat. Saba LMS's call this the "rollup". If Saba does not receive LMS_Finish, the final score will be a zero, but if you look down into the nitty gritty in what Saba calls the 'history', the actual score is there.

So how does this happen you might ask. The LMS_Finish is the very last command that is sent and can only be sent once. There might of been a communication issue, network issue, JavaScript issue, computer issue and our most famous user error...

You can probably replicate this by clearing your browser's cache, launching a fresh course, complete and pass your final test, go to at least one more page after your test and then pull the power plug from your computer (or remove battery from your laptop). When you power back up and go to your LMS, your course's status would probably be similar to your learner's.

Let us know your results if you decide to do this.

-kelly

Hi Kelly,

Thank you for that, may i just ask on how to do and configure LMS_Finish on Lectora?

Thanks

-Ruth