Open Attachment Action for PDF's not working in v12
January 7, 2015 12:00 AM
Last one for now.....PDF's as attachments: they don't work! I have hyperlinks within an old course that would open PDF's using the "Open Attachment" action - but now I get an error that the file cannot be found. It is in the extern folder, it's in my attachments drop down menu and I have a PDF application on my computer.
Just thought I would share. Check your "Open Attachment" action items!
PS - I opened a ticket for this.
Discussion (3)
That's really strange. Are you seeing this when fully published out? Have you tried adding a new attachment and doing it from scratch. Sometimes opening an older version Lectora file can be an issue.
Try adding a new attachment and seeing what happens.
PDF's open fine if I create a new course in v12 and publish. It's only the courses published in v11, opened in v12 then published in v12 that do not work.
I feel as though QA did not do a good job for courses that were originally created in v11, but opened and edited/published in v12. I have so many issues - from buttons and actions not working, to PDF's not opening - that I have to believe that QA dropped the ball here.
I love the new features of v12 - but I would honestly rather take the extra steps for adding text to shape, adjusting a shape via SnagIt than have all of these bugs.
#v12Sucks is my new hashtag. Ugh.
Hi,
We've picked this up. We are having trouble replicating this issue as it seems to work okay for us. Are you sure it isn't a local issue to do with settings etc? Have you tried it again and does the problem persist?
Thanks for your patience
Simon
Discussions have been disabled for this post