Firewall is Blocking Content?

Most our users are at a government location, they can see the courses fine most times (usually SCORM 1.2 version). However, I get a lot of 'screen went white' complaints and I can only imagine that the security firewall is blocking the content/next page to load.


What would you guys recommend to fix this issue? I was thinking of doing a refresh page (with keystroke action) that goes to a page that has on show, target: Back, but I'm not sure if it'll work.


Again, just simply looking for different approaches and ideas and if anyone has a fix for this kind of issue. Thank you so much.

Discussions have been disabled for this post