Lectora Video Editor
July 7, 2016 12:00 AM
Is anyone else having issues with getting mp4 videos to open in the Video Editor? When I go to file, open, nothing else happens. It used to work in the past. I've tried various video files and none of them work.
Any suggestions or work arounds?
Thanks!
Discussion (3)
You should check File -undefined Editors to see if the video editor is selected as the prefered editor for video files.
Tim
It sounds like your program is having some type of disconnect. If Tim's suggestion doesn't work I would check with the Support team to make sure everything is installed and set up correctly.
Thank you! I contacted Trivantis tech support and they found that the video editor is not compatible with Windows 10, which I just updated to not too long ago.
Discussions have been disabled for this post