Is there a solution for constant crashing
August 3, 2015 12:00 AM
I have been having issues with an old course that I am updating using Lectora 11. I am not permitted to use 12 yet.
I have a new work machine which is actually quite modern and high-end, compared to what I had.
Lectora 11 seemed a little flaky at first - crashing every time I tried to view something in a browser, but everything else worked OK. Slowly though its started falling over more and more. I can now no longer edit or move text!!!
I did see a thread from a couple of years ago stating that people had a similar issue, and that it had something to do with video drivers etc. and that a fix was being worked on. I am guessing that did happen?
I don't suppose there is likely to be a fix for Lectora 11 now is there?
Is anyone having any issues on Lectora 12 of this nature? I might not be able to use it yet, but it would be good to know ahead of time.
Mike
Discussion (3)
Mike,
I am with Trivantis Support. I have a couple of questions.
What version of the course are you updating in v11?
Are you on version 11.3.2?
If it's easier, you may want to email us at: support@trivantis.com and I can correspond with you directly that way. You can put attention Shannon - Community Forum Question
Hi Mike - Let me check with our support team about a v11 fix.
Thanks!
Shannon,
My apologies for the delay in getting back to you. I have sent a email direct to the address you provided with further details.
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Mike
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