Audio - No Sound on Playback - Version 11
April 12, 2013 12:00 AM
I've done 5 test recordings for my first page - audio is MP3. When I run the page to test the audio (whether automatic or click the button on the player - no sound).
I've tested my headset by doing a quick recording in FlyPaper and all is well.
I can play Pandora on my computer - so I know sound is working.
I've never added sound to Lectora before - but my customer expects this to work by tomorrow. I've contacted Customer Support both by phone (left VM) and using their form. Even emailed and left VM for my rep. If I sound desperate - it's because I am!
P.S. I've also tried to listen to the files outside of Lectora by simply clicking the file and bringing up a player. No sound. So that tells me - I'm not recording.
Discussion (2)
I'm recording in Lectora with their Audio Record. Trivantis just got back with me and I uploaded my project to them. My headset has 2 settings - On/Off. It's by Logitech. It works fine in FlyPaper. It seems rather straight-forward. Click to record. Play to test. When I test the file directly from my computer using the default player - nothing there.
What software are you recording with? Also, is your mic plugged in, enabled, unmuted?
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