Ambiguity of what to do first in a Quiz or Survey
August 30, 2011 12:00 AM
When starting a quiz or survey, the help text says to click on the New button. I queried this as when you select these options there's a large bubble telling you to start by clicking on the type of question you want to ask.
I had two issues.
The first was why this bubble was used to tell you what to do. I'm sure this prompt is intended to be helpful but it directly contradicts the help text.
Trivantis Support tell me that you start by clicking on the Question and they will be updating their Information Center (which presumably means their help text) in the near future.
My other issue was why the bubble prompt was used. If indeed this is where you're intended to start, then why isn't the bubble prompt used in other areas of the system?
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