Why have the downloads from the Asset library not happening?

I have my IT team checking this out - but any suggestions would be great. Used to be able to download no problem and now suddenly can't.

Discussion (5)

sorry really new to this forum - couldn't see where to raise a support request - could you post a link?

Please send in a Support Ticket

Hmm it used to work perfectly fine previously - so wondering if this is a Lectora issue rather than a firewall issue from my end.

I have this very same problem - it's also veeeerrryyyyy slllooooowwww. They also appear in my history as downloaded but the download has never happened.

@DDugdale I just tried and it worked for me - could you please try once more? Maybe there was a network problem on the 15th.