v11.3.1 not printing LMS generated variables on certificate
March 25, 2014 12:00 AM
I have hundreds of courses I have created prior to v11.3.1 and the certificate works great. It populates the user name, student ID and date with no problem. The courses have have recently created using the same template in v.11.3.1 will not print any text - only the background image... unless you go to the printer 'options' tab and select 'as laid out on screen'. We figured this out but my learners may not be able to since they are accustomed to just hitting the print button and it works. Since I do not have any control of the printer a learner will be using...any suggestions? Thanks everyone! :)
Discussion (1)
It appears to be that the layering order of the text, and background image, etc. in the title explorer matters with printing the certificates now. We have been able to work around this by going into the course, and dragging all of the text layers to the bottom of the stack of layers for that page (see screen shot attached). It's irritating to have to rearrange the layers on every previously built course, but at least the certificate will print properly after that. Hope this helps! [ATTACH=CONFIG]555[/ATTACH]
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