Transparent text / lectora messing up with text color

Hello,

I hope someone can help again. There is an image attached for more info

Even though the text is back, when I run the course, It shows as white or transparent. There fore, it is impossible to see the text because the background is white (and i want to keep the background white).

The same happens to the page number as well. Instead of displaying the page number, it shows '' null''. I do not know if this helps, but to display the page number I inserted a page number text from the INSERT menu.

Thanks in advance

question.jpg

Discussion (13)

It looks like some object on that page is causing a the loading of the page to not complete. I'm assuming you are running published content or a page preview. If that is the case you can open the browser debugger and see if you see any red errors in the console, it might give a clue to what object is causing the issue.

Otherwise, think about what recent changes have been done. Maybe make a copy of the title and then start removing things until you no longer see the problem. If you are current on maintenance (or you are on Lectora Online) then submit a ticket to support and we will help you out.

- Joe

Hello Math,

I do not see where to share it to, from your message.

Thank you for your help

or share your title here...someone will help...

Thank you Joe,

I managed to make it work for the questions (True / False). Somehow, the page number is still displaying NULL. In preview mode in lectora, all looks good. However it does not show the page number when I preview it in any browser.

I have attached another picture trying to see if there was any errors. There was something about the size that I tries to fix in lectora, but it did not work.

Thanks

30.jpg

Hello Will,

Yes, the page count is set to ''Number by chapter''. The page count works perfectly on chapters 1 and 2. I know the TEST is not in a chapter, and I did that on purpose because I wanted the test part (or each part of the course) to have it's own page count. I had already done it that way in the past without any problem.

After reading your comment, I tried to set the page count to Entire Title and it did the same thing. It worked on the two chapter, but not in the Test.

I have attached a new image

Thanks

()

25.jpg

Hello,

I have been trying to upload the file, but it does not seem to be working. I get this message ''Maximum file size allowed is 102400 KB.''

My file should be good because it is 95,810 KB in ZIP and 92,961 in pkg. I tried to upload both and was unsuccessful.

Thank you,

Export your title as package (.pkg) and upload/attach it here.

Also good to know which version of Lectora you use and how you test.

Do read ( and use the tips ) Darrel gives here when asking help :-)

For sure you get better and quicker help then.

https://community.trivantis.com/forums/topic/when-requesting-assistance-please-read/

If you have the option to export as .pkg in your version thats better then copying/saving the .awt

In most cases the package is complete.

DO export as Lectora Online Package ( or as zip ) ... then someone can check.

If there is a size problem (even though it looks like you are under the limit), you could try making a copy of the course and cutting some parts out to isolate the section with the issues.

Hi there,

I might have an idea here. Could you let us know what variable is being used to display the page count? A screenshot of the Actions in Lectora would be perfect. Wherever this is coming from there may be something wrong there.

For example I have seen this when the variable PageInChapter is used, but the page you are on is not within a chapter. This returns a NULL value.

I hope that makes sense.

-Will

Thank you.

I have lectora 16 inspire V16.2.2

-------------- Problem solved. Sharing at the bottom what I did ---------

Hello Math,

unfortunately I could not share the content. We do not have a drive/ftp to share our files and I was not allowed to do it from my personal accounts. I also tried to reduce de size but deleting almost everything, and I still was not able to upload it

I was finally able to solve it after a lot of doing and undoing stuff. hahahha

I thought I would share what I did just in case you have a question about it. You might be able to help the person quickly.

So remember that the problem was coming only from pages in the Test section.

Select  TEST - Go to BEHAVIOUR - Uncheck '' Random Select Pages '' (see image)

When I saw it at first I knew that was weird.

I also wanted to tank everyone

Thanks again...

what-i-did.jpg

Or if that keeps failing..try to add it online somewhere and give us a link to download... or wetransfer it to yourself and send us the link, or put it in a dropboxaccount and send the link....

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