Transparent Button with Send Email Action Crashes Course in Google Chrome

I am having a similar issue. I see no Error during publication but when I click on the action button to send an email, it closes the course and no email is ever sent. Any resolution yet?

Windy:

We'll look into this. Crashing is not good. :-)

One quick note: the Send Email action is kind-of a legacy thing that really doesn't work for most organizations. It was originally implemented in the late 90's/early 2000's when there was a lot of server-side email, and not many LMS. It was a way to send form and test results somewhere. Now everyone has client-based email, and most have an LMS or access to Google Drive; both better ways to gather data. Unless your server has an email account of its own, the Send Email action will not work. All it may do is open the student's email. In fact, we considered removing it with V11, but there are still a very few legacy customers for whom it still works.

- - Daryl

Actually, the "send mail" action puts a "mailto:" link in the course, with the email provided. In Chrome, or any browser, the browser should launch the default mail application with the email address, allowing the user to fill in the email contents. If you try this in a small test course outside of an LMS you should see this working.

I'm guessing your content is within an LMS, and "mailto:" link is being seen as navigating away from the LMS, so the LMS is ending the SCORM session, which closes the window. Instead of doing the mailto in the current window, try going to a page that is in a new window. Change the "send Mail" action to a "Go To - undefined