I purchased Snap!Empower yesterday. Since installation I have not been able to run the programme without an error message advising "Snap Empower has stopped working". The error message provides further info (copied below).
I have a single-user licence. I would now like to de-register the licence so that I can reload the licence onto another computer.
How can I achieve this?
Problem signature:
Problem Event Name: APPCRASH
Application Name: Snap!Empower.exe
Application Version: 1.0.0.1835
Application Timestamp: 4ec6c129
Fault Module Name: PresentationFramework.ni.dll
Fault Module Version: 3.0.6920.1500
Fault Module Timestamp: 48fef62a
Exception Code: c0000096
Exception Offset: 004abb73
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: a670
Additional Information 2: 6a09a9d12d69c6fab441b2953491bc7e
Additional Information 3: 7d59
Additional Information 4: 2a5a3d948062981b59b0098ed2b0f060
