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Number of BranchTrack Simulations changed?

@ewalsh-3688

August 25, 2020 12:00 AM

Hi,

Does anyone know if BranchTrack feature in Lectora Online is a free trial?

I thought by default we got 5 simulations per Lectora Online user, but when I open up the 'account' option in the BranchTrack pop-up, it seems to have reverted to 1 simulation (humorously stating I have 2/1 simulations), and shows my subscription has expired.

I haven't purchased a separate BranchTrack subscription (as we're still evaluating options), so this is just the 'built-in' one I was using.

Thanks in advance,

Discussion (2)

@ewalsh-3688 Author August 26, 2020 12:00 AM

Sorry, the screenshot didn't upload originally - re-uploaded below.

Annotation-2020-08-25-171854-2.png
@ewalsh-3688 Author August 26, 2020 12:00 AM

Fixed - looks like this was a BranchTrack issue, as they've updated my account back to 5 sims.

Posting an update for anyone else who might of had the same issue.

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