Colin and Makkruger:
We have attempted to contact you several times by phone and email to help, but we have not yet heard back from you. As you know, we're committed to excellent customer support, but we can't deliver if we can't talk to you. If you still need help, please contact me directly at 866-852-6700 or +1.513.852.7906 or you can email me at Support@Trivantis.com. We look forward to working with you on the issue you've encountered.
Thank you,
Larry
