Missing Media Library Elements

When several of my coworkers have installed Lectora version X.6, they seem to be missing some of the media library elements that I have. A specific example is that under My Media I have a catagory, Character Poses, that they are missing. Can anyone tell me 1) why the elements are missing and 2) how do we make them available for those that are missing them?

Discussion (1)

I had that happen to me when I had to reinstall Lectora on a new computer and Trivantis had me uninstall and re-install the software to fix it. Apparently when it installed the files were missed the first time. Have them try the uninstall and re-install and that should fix the issue.

Discussions have been disabled for this post