LMS / Module Problems
Hello all -
We're having severe network issues right now, and we are a bit a of a loss where to turn our heads. I know there is a problem with our IT Infrastructure (national network across 90 locations), but I have no way of catching the problem in the act or recreating it, so I am hoping that some smarter people will be able help me out.
I believe there is a digital disconnection or handshake break occurring as the module is being taken, where the data is not being communicated back to the LMS/DB. I have no idea where this break is happening or how it is happening, but I am thinking a popup that would happen when the user is taking it with a bunch of error data for us to act on. Is there any errors or reporting functionality that happens in the backend that I could display when this stuff happens?
This may be a request for help from some more senior/advanced people, but I am open minded.