Lectora is not saving changes in text boxes.

I am having a difficult time getting Lectora to save changes that I make in text boxes. I am simply trying to add additional spaces by hitting the enter button. After getting the spacing the way I want it, I press save. When I leave that page and return to it, the changes are not saved. The page simply reverts to its previous format. Please help as I have a deadline rapidly approaching.


I apologize if a similar question has been posted, however I was unable to locate anything. If there is a similar thread, please direct me to it.

Discussion (7)

@rwalters 41068 wrote:

I have trouble with changes not saving as well. As far as what you are trying to do, you are probably best off creating a second text box if the text is broken up by an image. Some browsers will format the text differently, which could end up with your text covering the image if you try to put on top of blank space in a text box.


As far as spaces, Lectora keeps the spaces when it outputs to html. It will output the & n b s p code into the html automatically.



I spent an entire day making revisions including image changes, navigational changes, and text boxes. I clicked save after every revision. Not 1 revision saved. So far my experience with Lectora has not been very good. It seems to be a very "buggy" suite. As far as html displaying something other than what the editing canvas has, why not? Isn't that what a WYSIWYG application is supposed to do. If you perform a similiar action in Dreamweaver there is not an issue.


It may be an emotional response, but I'm wishing I would have taken the Smartbuilder pill.

@AZSafety 60875 wrote:

I spent an entire day making revisions including image changes, navigational changes, and text boxes. I clicked save after every revision. Not 1 revision saved.
This doesn't sound like a Lectora bug. Either your system does something to your files, or you are doing something wrong. I would take Ben's help (see above) or contact Trivantis support, they're very helpful.


@AZSafety 60875 wrote:

As far as html displaying something other than what the editing canvas has, why not? Isn't that what a WYSIWYG application is supposed to do.
As Ben said, this is not true - if you put spaces in a textbox, they remain in the HTML output. It works as you want and as you advertised. If it doesn't work like that for you - again, contact someone to see what's wrong with your system or maybe you are doing something wrong.


Proof:

[ATTACH=CONFIG]571[/ATTACH]

Try opening your course in Lectora, making one change, save, exit. Reopen. If not there, then something is definitely wrong. Contact Trivantis. Works fine here with hundreds of courses.

@ssneg 60879 wrote:

This doesn't sound like a Lectora bug. Either your system does something to your files, or you are doing something wrong. I would take Ben's help (see above) or contact Trivantis support, they're very helpful.


As Ben said, this is not true - if you put spaces in a textbox, they remain in the HTML output. It works as you want and as you advertised. If it doesn't work like that for you - again, contact someone to see what's wrong with your system or maybe you are doing something wrong.


Proof:

[ATTACH=CONFIG]571[/ATTACH]



Here is the exchange:


“Using spaces will not work because it renders similar to HTML code”


"As far as html displaying something other than what the editing canvas has, why not? Isn't that what a WYSIWYG application is supposed to do. If you perform a similar action in Dreamweaver there is not an issue."



Not a huge deal, but I'm merely adding a second comment agreeing with that direction. I don't understand what you are trying to convey here. As far it being my fault, I'm not denying that could be the case. Every challenge I am encountering is after following directions point by point.


That is still not a guarantee the problems are not user created. It may be our LMS as well. However, one of the aspects of updates and newer versions coming out are to . . .fix bugs? Yes? No?


I don't have a choice, my employer has already invested in Lectora so there is no turning back, it just seems like a buggy program to me.


Perhaps after I learn a great deal more about variables, I will be able to create work arounds for the things Im encountering, but shame on me for not taking advantage of the trial.

You have reported the following behaviour: your changes are not saved in the course. This is obviously some sort of a user error, because if Lectora wasn't saving people's changes, it would have exactly 0 clients.


Someone else reported the following behaviour: their line breaks are not saved in textboxes. This is obviously some sort of a user error, because it has been demonstrated that they do save and work. If it wasn't the case, everyone would confirm that.


So I suggest you contact support and let them help you figure out what is wrong with your system and why you cannot save Lectora courses, because there are thousands users with thousands machines producing thousands courses that get successfully saved.

I have seen that too. something to do with where the cursor is. If you do an Undo inside the text box, it undoes the last typing or delete but not everything you changed. If you click outside the text box and then do an Undo, it undoes ALL the changes you made to the text box, not just the last one. So, it seems to be in a different state.

Actually we noticed the same behaviour. Inspire X ( 6 i believe )... when you click outside the textbox and save ...its fine... if you keep the textbox seleted and save...it wont save changes.

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