kicked out of Lectora v11 five times in one hour today & many, many times yesterday
March 12, 2013 12:00 AM
This is ridiculous! All I was doing was moving graphics around on a page and Lectora program closed on me... giving me only one opportunity to send in an error report stating what happened.
I have to save my title after each addition or modification that I make to a program so I don't risk losing it when the program randomly decides to close on me.
The only response I have gotten from Trivantis support about this issue is to continue saving after each modification to the title. That is not a solution.
I cannot work like this... The Lectora v11 issues are causing a severe impact on my productivity.
Discussion (1)
RESPONSE FROM TRIVANTIS SUPPORT:
"I just received your crash report, I apologize for the inconvenience this is causing you. I have a workaround for you to try for right now just so it will stop crashing. Please un-dock the thumbnail view in the Title Explorer and then use the corner of the thumbnail view to make it as small as possible such that no actual thumbnail can be seen. Then just move it out of your way and continue to work, please do not re-dock as it will resize to full size. This is just a temporary workaround until the patch is released in April to fix the issue." - Luiz Dias (Trivantis Software Development)
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