Instructor with User Permissions cannot view or Manage Users
August 12, 2016 12:00 AM
Hello, When I set-up our trainers with Instructor/Reporter Privileges and grant them with all User Permissions, they are still unable to Manage Users. Images attached. Please advise.
Discussion (4)
It looks like you have a support ticket, for faster results be sure to stay in contact with support and they'll be able to help you with this issue,
Already responded via the ticket but in case other users have this issue.
In an Instructor/Reporter profile, the Manage Users section is a Reporter function. As an admin, try going to the Users > Manage reporters and added either permission to individual users or sub-org to your reporter. Note if you want all users added, select all sub-orgs.
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