Help with Printing
February 15, 2015 12:00 AM
We have Lectora 12.02 and I am having problems that are new to me. I am no tech person but I used an earlier version for years with no issues. Our network is sparse at best so we email the test results or, if that fails, print them out. When I did some changes to an existing title it now only emails part of the results; the heading, the score, and the first 9 of 25 questions. When you print it out, it prints what looks more like a screen shot than text and only covers the last 5 or so questions with none of the heading. I am afraid to correct the other modules as they will likely no longer be usable as well.
I had no problems with the old version but I have a deadline to get two more courses out and I never thought I would have to fight the program. HELP!! :eek:
Thanks for listening.
Discussion (3)
I am open to any suggestions. FWIW, I loaded and ran an older title that I did under the trial version of Lectora and that printed fine when run free-standing (EXE published). However when I load it in V12, use "Run", it cuts the test off the same as the title I just created (New title is Off line published as there appears to be no EXE option). Thanks
Thanks Martin for the reply. I did contact them and they assigned a case number for it. I was just hoping that maybe someone else had already had something that worked. I tried most all of the simple things I could think of but no luck yet. If the problem turns out to be something that the end user can do, I will be sure and post it. Thanks again.
Randy
Hi,
since it seems to be an error that has something to do with the upgrade I would contact the support directly and ask for a solution or a workaround.
http://lectora.com/contact-support/
Best regards,
Martin
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