Here's the post: http://community.trivantis.com/forum_posts.asp?TID=2991&PN=2 &TPN=1. Normal dpi is 96 - they are likely at 120. My boss has his dpi at 120 and we run into the same issue - exe files don't run correctly on his computer. Good luck - this should fix it.The other possibility is finding space on your client's web server and putting the html up there. That's how we work around my boss's settings.