Curriculum Stopped Automatically Assigning

Hello all, we have a curriculum that assigns based on job title and pushes the curriculum when a new user is imported into CourseMill.

Last week, they course stopped assigning to job titles that are part of the assignment profile. Do you have suggestions on how to begin troubleshooting the problem?

We have checked the spelling of the job title and nothing has changed in that field. New associates job titles are matching what is currently in the drop down list.

We checked settings for the curriculum and don't see anything that is off. We would love some thoughts on what to check. I've attached screen shots of our settings if that is helpful.

Our most commonly hired job title is Support Staff, so that is where we are seeing the problem right now, but it could be others as well.

We have not made any updates or changes to the courses or curriculum.

Thank you in advance for any advice you have for us,

Amy Hagen

Newcomer Funeral Service Group